ONLINE ORDER WITH NO REFUND FOR UNAVAILABLE GOODS

On July 24th I placed an online order with Cape Union Mart. Some of my ordered items were delivered in drips and drabs and eventually I received an e-mail explaining that some items which I had ordered were out of stock.<br> <br> I was promised a refund IMMEDIATELY for the unavailable items, which totalled to R799. <br> <br> Up until today, I have STILL not received my refund. I queried this with Cape Union Mart, and I've not even had a response. It has now been 17 days after being promised a refund, and more than a month after my initial order was placed. All that I've received is a R100 voucher for shopping online, to \make up for the inconvenience". <br> <br> After the pathetic service I experienced during my first online order with Cape Union Mart"