NL
Nikita L

1 reviews | Active since Nov 2016

03 Nov 2016, 10:40

ONLINE ORDER STILL INCOMPLETE! #***

<p>My order was placed on the 03/10/2016, I received correspondance to say my order will be delivered in 3 parts due to low stock (which I think is terrible service say no stock available don't lead customers on) on 19/10/2016 I sent an enquiry in as my order was incomplete, I received only the thermal pants, I was told my order was complete which I had to proof via sending pictures of an complete opposite order I didn't order, Another packaged was delivered on the 28/10/2016 which was another completely different thing I didnt order. I am currently still missing my 2 x K-Way Women's Thermalator Spencers which I want delivered ASAP please.</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply03 Nov 2016, 11:16
Official

Good day,

Our sincerest apologies for the disappointing experience you've had with our Online Store.

We would like to ensure you that a manager will be in contact with you as soon as possible to have this resolved.

Once again, our apologies for the disappointing experience.

The Cape Union Mart Team