nothing and no-one works at Cape union

I made an online purchase on the 30th of June. I stay in one of the main suburbs of SA (not sure how this can take so long). However, you promise to let people know when deliveries will be made and promise the ability to track your order. This function on \track my order"does not work at all. You provided me with a message to either email you or call you. The call centre is too busy asking me to leave message - which I have done and yet no call back. I have send numerous emails"