JK
Jolene K
1 reviews | Active since Feb 2017
07 Apr 2022, 16:25
NOT HAPPY AT ALL
I dont know how Retailers like Cape Union Mart can use DAWN WING/DPD LASER as the courier for all their deliveries to customers ... They are by far the most PATHETHIC UNRELIABLE AND *********** COURIER SERVICE company one can get. Then you phone CUM in the hopes that they will try and sort it out to keep their clients happy and keep you on track of what is happening with your order but this is obviously not one of their priority's because they already got their money so why would they bother. Very unhappy and unsatisfied.
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Replies (1)Cape Union Mart's replyOfficial
11 Apr 2022, 11:58Hello Jolene
Thanks you for providing us with feedback on the issues you have had with delivery
Please accept our sincerest apologies
We are very concerned about the issue and we have escalated the matter to the relevant department who will handle the situation in a very serious manner,
Kind Regards
Cape Union Mart Team
Cape Union Mart's reply11 Apr 2022, 11:58
Official
Hello Jolene
Thanks you for providing us with feedback on the issues you have had with delivery
Please accept our sincerest apologies
We are very concerned about the issue and we have escalated the matter to the relevant department who will handle the situation in a very serious manner,
Kind Regards
Cape Union Mart Team
