Non existent Customer Service for Online services

I do not seem to be the only person who finds Cape Union Mart Online service / Customer service to be absolutely shocking and non-existent. Your customer service should be just that, serving customers.

I have not had a single returned call or email in two weeks. Every time I call in regarding my Order that was supp**** incorrectly I am told I will be called back, This has not happened not once. My email from a week ago is still yet to be responded to. How is this so?

Appalling ! and there is no accountability, none what so ever. But it is clear that Cape Union Mart actually do not care. There is no other way to report such behavior because the Customer service which should be supporting its buyers has no concern for the people purchasing their products.