NO RESPONSE / REFUND

I placed an online order #*** on the 9 Aug. I then got an email to say they out of stock. I responded to the link to to receive my refund. I was emailed twice requesting information which was missing regarding the refund. I responded both times stating the same information.<br> <br> I have send emails on the 18, 21, 27 Aug and 1, 2, 3, 4 Sep.<br> I had one response out of all those emails and that was just to ask if I submitted my bank details.<br> Further I have no response or my money returned to me.<br> <br> No one has explained what is going on, I am really shocked at the service.<br> An automatic email giving a status on the issue would help, but there is nothing of this sort either.<br> <br> I'm really disappointed at the lack of response. I need my money as well. R1300 might be small in terms of sales but its still enough to help regarding other things in my life.<br> <br> Cape Union Mart please return my money ASAP I am really tired of waiting a month.<br>