LA
Lucinda A

1 reviews | Active since Aug 2015

07 Sept 2015, 11:34

No Replies to emails and calls

I have phone Cape Union Marts numbers below:<br> <br> Headquarters told me they will get someone to call me back.. two weeks later nothing.<br> Online sales number just ask you to leave a message and promise to phone back.. Three weeks later. Nothing<br> <br> I bought two Intex blow up mattresses but it must have been faulty cause within a month both of them blew.. One just made a bang sound as my husband and child were sleeping on it and the deflated. The other one also deflated upon use and after inspection we saw it has a hole after one day of use!? and we only used it on a thick huge carpet on our living rooms floor.<br> <br> I even wrote a complaint email on the 26 of August and guess what, again no one bother to contact me!<br>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply07 Sept 2015, 13:16
Official
Hello lucindabasjan,

We are so terribly sorry for the lack of feedback on our behalf. We will be in touch immediately to have this resolved.

Regards
The Cape Union Mart Team