JG
Juanita G
1 reviews | Active since Aug 2012
12 Aug 2015, 08:06
No refund on items out of stock - more than 14days
Placed order on 26 July 2015 via online store. Got an email to state that the items were out of stock and could not be delivered. Requested an \immediate refund"and sent numerous emails to the refund department (Zainab Samuels)"
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Cape Union Mart's replyOfficial
12 Aug 2015, 09:50Hello JuneG,
We do apologize for the more than one bad experience you have had with us and can only imagine your frustration. We can assure you that your refund has been done. Once we follow up with the bank we will be in touch and have this resolved for you.
Regards
The Cape Union Mart Team
We do apologize for the more than one bad experience you have had with us and can only imagine your frustration. We can assure you that your refund has been done. Once we follow up with the bank we will be in touch and have this resolved for you.
Regards
The Cape Union Mart Team
Cape Union Mart's reply12 Aug 2015, 09:50
Official
Hello JuneG,
We do apologize for the more than one bad experience you have had with us and can only imagine your frustration. We can assure you that your refund has been done. Once we follow up with the bank we will be in touch and have this resolved for you.
Regards
The Cape Union Mart Team
We do apologize for the more than one bad experience you have had with us and can only imagine your frustration. We can assure you that your refund has been done. Once we follow up with the bank we will be in touch and have this resolved for you.
Regards
The Cape Union Mart Team