No Feedback from Cape Union Mart!Resold Faulty Charger!

After my previous complain. Nonone from Cape Union Mart gave me a call to assure me that my case is being handled according. In addition as part of my purchase on Saturday I bought a power bank which I discovered is not working! Looking at the packaging I can tell it was probably returned by another customer because it's faulty. Why re-sell it? As customers We honestly don't have time to be running up and down to exchange the faulty products especially if it was a return from another customer. I am so disappointed.