JvdB
Johan van den Berg
1 reviews | Active since May 2012
04 May 2015, 07:45
No delivery of ordered sandals
I ordered a pair of sandals on 4 January 2015. Two pairs have been delivered that are incorrect. I have followed up via email with no result. Every message says it will be sorted but I have to date not received the correct pair.
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Cape Union Mart's replyOfficial
04 May 2015, 21:43Hello johanvandenberg,
Thank you for your feedback. We are so sorry that you have had more than one bad experience with us. We really pride ourselves on our customer service and would therefore like to follow up on this matter and find out what went wrong. Our sincerest apologies again and we will be in touch soon.
Regards
The Cape Union Mart Team
Thank you for your feedback. We are so sorry that you have had more than one bad experience with us. We really pride ourselves on our customer service and would therefore like to follow up on this matter and find out what went wrong. Our sincerest apologies again and we will be in touch soon.
Regards
The Cape Union Mart Team
Cape Union Mart's reply04 May 2015, 21:43
Official
Hello johanvandenberg,
Thank you for your feedback. We are so sorry that you have had more than one bad experience with us. We really pride ourselves on our customer service and would therefore like to follow up on this matter and find out what went wrong. Our sincerest apologies again and we will be in touch soon.
Regards
The Cape Union Mart Team
Thank you for your feedback. We are so sorry that you have had more than one bad experience with us. We really pride ourselves on our customer service and would therefore like to follow up on this matter and find out what went wrong. Our sincerest apologies again and we will be in touch soon.
Regards
The Cape Union Mart Team