BR
Brian R
1 reviews | Active since Jul 2015
21 Aug 2015, 15:30
no customer service/ lack of response
placed an order on line on 19/08 - ***, 10 min after order was confirmed I found a better alternative product and immediately emailed and called to cancel this order. I sent 2 emails and left 2 voicemails and have tried calling the other numbers and not being able to get through.<br> <br> The lack of communication is shocking and I wish I look at the Hello Peter reviews before ordering from Cape Union Mart as I would never have done so with all the bad reviews almost daily.<br> <br> I have still not had a reply and because of this lack of communication I will never order from this company again.
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Replies (1)Cape Union Mart's replyOfficial
25 Aug 2015, 12:45Hello brickard,
We have been inundated with communication form our clients and have a backlog. This has resulted in us trying our best to assist all our customers but with a delay of a few days. Your order has been cancelled and we will be in touch to confirm this.
Regards
The Cape Union Mart Team
We have been inundated with communication form our clients and have a backlog. This has resulted in us trying our best to assist all our customers but with a delay of a few days. Your order has been cancelled and we will be in touch to confirm this.
Regards
The Cape Union Mart Team
Cape Union Mart's reply25 Aug 2015, 12:45
Official
Hello brickard,
We have been inundated with communication form our clients and have a backlog. This has resulted in us trying our best to assist all our customers but with a delay of a few days. Your order has been cancelled and we will be in touch to confirm this.
Regards
The Cape Union Mart Team
We have been inundated with communication form our clients and have a backlog. This has resulted in us trying our best to assist all our customers but with a delay of a few days. Your order has been cancelled and we will be in touch to confirm this.
Regards
The Cape Union Mart Team
