JC
Jonathan C

1 reviews | Active since Mar 2013

12 Jul 2017, 15:44

No After Sale Service

<p>Took in a pair of boots 8 weeks ago to have the souls repaired that were coming off... From the 4th week every week I follow up and get the same story that they'll get back to me... </p> <p> </p> <p>Went into store last week, for given the same story and told them that I've told this every week... </p> <p> </p> <p>Well, surprise! Same story, you're not honoring your end of this agreement so please just arrange a refund. </p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply22 Jul 2017, 12:32
Official

Good day Jonathan,

We are so sorry to hear about your disappointing experience in one of our stores.

Please allow us to investigate with the store and ensure that you are contacted with sufficient feedback as soon as possible.

The Cape Union Mart Team