1 reviews | Active since Jul 2011
No active online customer service
<p>Hi, I first contacted Cape Union Mart via email on 10 July 2017 with regards to the faulty zips on a K-way bag I purchased. I received an automatic response the same day, it suggested that I'd receive feedback within 24-36 working hours. On 14 July 2017 I contacted them via email again - no response. Today I sent another email - not response, AGAIN! For such a big retailer, this kind of service is pathetic! I am very disappointed.</p>
Good day Ilhaam,
Our sincerest apologies for the disappointing experience and insufficient feedback.
We will ensure that an agent contacts you as soon as possible.
The Cape Union Mart Team
Good day Ilhaam,
Our sincerest apologies for the disappointing experience and insufficient feedback.
We will ensure that an agent contacts you as soon as possible.
The Cape Union Mart Team