IB
Ian B

1 reviews | Active since Mar 2009

20 Jun 2017, 11:08

Nearly 4 months waiting for issue to be resolved

<p>I contacted Cape Union Mart about an issue with a product bought online in early March 2017. I received the response "Kindly be advised that one of our product specialist will be in contact with you to assist you accordingly." and that's it. I've sent further requests regarding the issue and nearly 4 months later I'm still waiting for Cape Union Mart to address my query.</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply20 Jun 2017, 12:04
Official

Good day,

Our sincere apologies for the insufficient feedback on your query and for the disappointing experience.

Could you kindly provide us with your contact details as well as the reference number, for the email, in order for us to ensure that you are assisted as soon as possible.

The Cape Union Mart Team