Multi Tool Broke

Hello Cape Union Mart,<br> <br> I was given a Multi tool \cape Union Mart Branded"for my Birthday in August this year.<br> I attempted to use the pliers to pull a cable tie this weekend.<br> The pliers head snapped in half :O<br> <br> I phoned my friend that gave it to me to ask if he had kept the receipt. No he had thrown it away as he didn't think that something like this would break.<br> <br> Help<br> <br> Michael"""