1 reviews | Active since Feb 2017
Merrell Reflex 2 mid leather hiking boots bought at Cape union mart
<p>I bought the Merrell Reflex 2 Mid leather hiking boots in the Grahamstown Cape union mart branch. I used them to do the Amathole hike (approximately 100km over 6 days) the boots were in absolutely shocking condition at the end of the hike. Were no longer waterproof, looked like they were a couple years old already and the rubber sole started coming off the front of each boot. This is the only hike I took these boots on. ALl the other people I hiked with boots were in perfect condition, aside from mine. Absolutely shocking quality. I returned the boots and I have been told that I have to wait approximately 2 months to get them back. This is shocking. I have never been more dissapointed in a buy and I do not understand why it would take so long. I planned a long hike in the drakensburg and now I no longer have boots to hike in and cannot afford splurging another R1600 on boots.</p>
Hi Gordon,
We're so sorry to hear of this unpleasant experience with one of our products.
We will get in touch with the Grahamstown store to have a look into the status of your repair and provide you with feedback as soon as possible.
The Cape Union Mart Team
Hi Gordon,
We're so sorry to hear of this unpleasant experience with one of our products.
We will get in touch with the Grahamstown store to have a look into the status of your repair and provide you with feedback as soon as possible.
The Cape Union Mart Team
