1 reviews | Active since Aug 2015
K-Way Kilimanjaro Jacket Falling Apart
Hi, I purchased the K-Way Kilimanjaro Jacket in 2013 at the Century City Cape Union Mart. It was R1800 at the time, so not exactly a cheap jacket. I was impressed with the design, materials used and the look and feel of the jacket. Performance wise, I'd give it a 6/10 as the hood leaked in heavy rain, and the cut of the hood was too small to allow good head movement (swiveling and looking up). <br> This was enough to live with and I thought it'd be fine until I bought my next hardshell. However, after the second wash last week ( I wash it once a season) the tape on the seams started pulling away. I own a lot of technical gear and take great care when cleaning. I used the appropriate product, Nikwax Tech Wash, and I followed the directions on the bottle. After the wash I found that the seams had just about fallen off. I do not have a receipt after two years, so I won't even try going to a branch.<br> I am highly disappointed in this product. Cape Union Mart charges a high price for this equipment, which really can be a determinant of life and death when the weather turns foul high on the mountain. <br> With this jacket I would surely die of hypothermia in South Africa, let alone Kilimanjaro.
Thank you for letting us know and we are sorry that you are disappointed.
Please will you take the jacket to a Cape Union Mart store near you so they can have a look and advise you?
Kind Regards,
The Cape Union Mart Team
Thank you for letting us know and we are sorry that you are disappointed.
Please will you take the jacket to a Cape Union Mart store near you so they can have a look and advise you?
Kind Regards,
The Cape Union Mart Team
