JJDP
Jesse James Du Preez

1 reviews | Active since Jun 2022

21 Jun 2022, 08:22

Jacket repair

I took my jacket in for repairs on 15/05/2022 after paying for repair I was told it takes up to 3 weeks. After constant calling amd following up I have no date for receiving my jacket back and I have obviously not received my jacket as yet. Branch was Centurion Mall.

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply24 Jun 2022, 15:49
Official
 Hello Jesse 

We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies. 

We have escalated this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.


Kind Regards
Cape Union Mart Team