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Deon B
1 reviews | Active since Jan 2018
05 Dec 2020, 08:29
Inflated promotion prices
Carnival mall branch had a promotion on k-way hiking boots for R1699 which I bought on the 24th Nov. Yesterday (4th Dec) when I returned to purchase something else that same boot was not on promotion anymore but R100 less than the promotion value. R100 is not much but says a lot about the stores values and integrity. Also when I mentioned this to one of the sales staff he jokingly said how lucky I am.
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Cape Union Mart's replyOfficial
07 Dec 2020, 11:54Hi Deon
Thank you for contacting us, apologies for the unpleasant experience.
Please visit your nearest Cape Union Mart branch, take along your proof of payment & you'll be refunded the R100 difference.
Should any item purchased go on special or promotion within one month of the date of purchase, our customers, on producing a cash sales docket in store, shall be entitled to a refund of the difference between the original price and the special/promotion.
Take care.
Yours in adventure
Cape Union Mart
Thank you for contacting us, apologies for the unpleasant experience.
Please visit your nearest Cape Union Mart branch, take along your proof of payment & you'll be refunded the R100 difference.
Should any item purchased go on special or promotion within one month of the date of purchase, our customers, on producing a cash sales docket in store, shall be entitled to a refund of the difference between the original price and the special/promotion.
Take care.
Yours in adventure
Cape Union Mart
Cape Union Mart's reply07 Dec 2020, 11:54
Official
Hi Deon
Thank you for contacting us, apologies for the unpleasant experience.
Please visit your nearest Cape Union Mart branch, take along your proof of payment & you'll be refunded the R100 difference.
Should any item purchased go on special or promotion within one month of the date of purchase, our customers, on producing a cash sales docket in store, shall be entitled to a refund of the difference between the original price and the special/promotion.
Take care.
Yours in adventure
Cape Union Mart
Thank you for contacting us, apologies for the unpleasant experience.
Please visit your nearest Cape Union Mart branch, take along your proof of payment & you'll be refunded the R100 difference.
Should any item purchased go on special or promotion within one month of the date of purchase, our customers, on producing a cash sales docket in store, shall be entitled to a refund of the difference between the original price and the special/promotion.
Take care.
Yours in adventure
Cape Union Mart