1 reviews | Active since Jul 2012
*********** staff
<p>I returned my pair of salomons speedscross 3 because the nose of the sole came loose. My receipt was taken and 5 weeks later i received a new pair. My receipt was not returned nor did i get a receipt of repair. The store said it was not neccesary. I had the new pair a few months and the whole back of the sole came loose. I then returned the shoe again and explained why i do not have a receipt. It has been 2 months since ive returned my shoes and in that time ive needed to deal with 3 different people about my case. Everytime a new person calls saying they found the shoes laying at the back and just want to follow up on what the problem is. The service is terrible and even if i go into the store they can not give me any information as to whats going on. </p>
Good day Wade,
We're sorry to hear of the unpleasant service you have received in our Tygervalley store.
We would like to follow up on this with the relevant leaders and provide feedback as soon as possible.
The Cape Union Mart Team
Good day Wade,
We're sorry to hear of the unpleasant service you have received in our Tygervalley store.
We would like to follow up on this with the relevant leaders and provide feedback as soon as possible.
The Cape Union Mart Team
