Impossible to open an account at Cape Union Mart!

I recently app**** to open up a Cape Union Mart account at the Clearwater Mall on 5 April.<br> <br> After two weeks later and no trace of any feedback, while at Northgate Mall (19 April) , I stopped in at Cape Union Mart and the kind gentleman there (Chief) assisted in me getting feedback.<br> I learned that the application (after two solid weeks) had not been sent.<br> This in itself is unacceptable. In any case, they promised to submit the application.<br> <br> I called Clearwater on Wednesday again. After speaking to Princess, I was told that my application was declined on the premise that it was app**** for and previously declined. I said that this is incorrect and asked her to investigate further. After receiving assurance that she will call me back, still nothing.<br> <br> I then spoke to Agnes yesterday, who asks me if I'm \sure"that I app**** at their branch.<br> She has now lost the application form and was unable to find it.<br> This is now at a laughable situation where Agnes' incompetence is beyond reproach.<br> <br> Can someone please assist me to open an account with Cape Union Mart?<br> I really did not think it to be this difficult?"""