i will escalate the issue about cape union mart and k-way with every other consumer group out there they sell rubish

we can never be spending that much money on supposedly quality products from a store and supplier that claims to be the pioneers in outdoor equipment and gear.

i would swear they selling cheap chinese knock offs and we are bared and frowned upon when we import goods for this very reason this is all the reason we need not ro support locally manufactured goods that can't be returned or exchanged really now a local manufacturer and you people wont exchange my goods i really want my money back i worked for it and your k-waY goods does not add up to it.

im Laeeq Geduld and recently made a purchase in November at a Cape union mart store in Upington. The item in question is a K-way explorer pouch bum bag type. The bag broke 5 days ago right where the sling buckle is seemed to the bag and along with the purchase invoice and bag i returned it to the Cape union mart store in Upington. What surprised me was the bag is less than 2 months old and broke and when returned they said they would repair the bag. Why would they have to repair a R300 bag thats less than 2 months old? The bag is R300 not R50 or R30 like the Chinese low cost items and you are repairing the bag? Your products are inferior they are defective and are of poor workmanship. If you dont think anything of a R300 please give me back my money i have no interest in a repaired R300 bag. I will not collect the item and believe me i will make use of every media opportunity to inform the public about a R300 K-way bum bag thats less than 2 months that broke and is being repaired by Cape union mart in Upington, I really dont care if they sent you the bag to repair, fact of the matter is, its a R300 bag thats inferior and you people wont replace it the leaders, the pioneers in outdoor gear, its a load of ******* and i will take it up with the consumer forum as soon as possible. I paid for the bag i don't have the convenience of the paid for bag how odd is that.

Regards

Laeeq Geduld

##- Please type your reply above this line -## Hello Explorer,

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Laeeq Gedu Laeeq Geduld

Jan 16, 22:00 CAT

Show quoted text Yours in Adventure, Cape Union Mart

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Laeeq Gedu Laeeq Geduld

Jan 16, 22:00 CAT

Hi im Laeeq Geduld and recently made a purchase in November at a Cape union mart store in Upington. The item in question is a K-way explorer pouch bum bag type. The bag broke 5 days ago right where the sling buckle is seemed to the bag and along with the purchase invoice and bag i returned it to the Cape union mart store in Upington. What surprised me was the bag is less than 2 months old and broke and when returned they said they would repair the bag. Why would they have to repair a R300 bag thats less than 2 months old? The bag is R300 not R50 or R30 like the Chinese low cost items and you are repairing the bag? Your products are inferior they are defective and are of poor workmanship. If you dont think anything of a R300 please give me back my money i have no interest in a repaired R300 bag. I will not collect the item and believe me i will make use of every media opportunity to inform the public about a R300 K-way bum bag thats less than 2 months that broke and is being repaired by Cape union mart in Upington, I really dont care if they sent you the bag to repair, fact of the matter is, its a R300 bag thats inferior and you people wont replace it the leaders, the pioneers in outdoor gear, its a load of ******* and i will take it up with the consumer forum as soon as possible. I paid for the bag i don't have the convenience of the paid for bag how odd is that.

Regards

Laeeq Geduld

Have a lovely day, Poetry team

This email is a service from Cape Union Mart. Delivered by Zendesk [M73MG2-QO34] ##- Please type your reply above this line -## Hello Explorer,

We would like you to know that an agent is currently attending to your query and will be in touch shortly.

Your request reference: (80619) .

To add additional comments, reply to this email.

Laeeq Gedu Laeeq Geduld

Jan 16, 22:00 CAT

Hi im Laeeq Geduld and recently made a purchase in November at a Cape union mart store in Upington.

Show quoted text Regards

Laeeq Geduld

Yours in Adventure, Cape Union Mart

This email is a service from Cape Union Mart. Delivered by Zendesk [M73MG2-QO34] When will I be hearing from your agent it's Friday today again? Show quoted text

On 16 Jan 2018 22:00, "Laeeq Geduld" ********** wrote: Hi im Laeeq Geduld and recently made a purchase in November at a Cape union mart store in Upington. The item in question is a K-way explorer pouch bum bag type. The bag broke 5 days ago right where the sling buckle is seemed to the bag and along with the purchase invoice and bag i returned it to the Cape union mart store in Upington. What surprised me was the bag is less than 2 months old and broke and when returned they said they would repair the bag. Why would they have to repair a R300 bag thats less than 2 months old? The bag is R300 not R50 or R30 like the Chinese low cost items and you are repairing the bag? Your products are inferior they are defective and are of poor workmanship. If you dont think anything of a R300 please give me back my money i have no interest in a repaired R300 bag. I will not collect the item and believe me i will make use of every media opportunity to inform the public about a R300 K-way bum bag thats less than 2 months that broke and is being repaired by Cape union mart in Upington, I really dont care if they sent you the bag to repair, fact of the matter is, its a R300 bag thats inferior and you people wont replace it the leaders, the pioneers in outdoor gear, its a load of ******* and i will take it up with the consumer forum as soon as possible. I paid for the bag i don't have the convenience of the paid for bag how odd is that.

Regards

Laeeq Geduld

Im sure you guys said you would be attending to the issue within 24 hours? Show quoted text

i want my money back.