FR
FGro R

1 reviews | Active since Nov 2021

23 Mar 2015, 16:52

How to earn customer loyalty

Compliments to Paul who went the extra mile to try and find the original purchase record for my broken K-Way sunglasses. No fuss, no bother - just exceptional customer service coming from a great can do attitude. Thanks and well done, your actions just earned my loyalty.

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply24 Mar 2015, 10:34
Official
Hello stuart.johnson81,

Thank you for the feedback and for taking the time to compliment our staff. We will definitely pass on the message to him and management :) Hope to see you in stores soon!

Regards
The Cape Union Mart Team