Horror comms from Cape Union Mart!

The order was placed on 01/01/2024, and the order was then handed over by courier Dawnwing showed progress until Thursday showed returned to the supplier, called the courier Saturday morning advised had been an incident of hiijacking, and will reach out to Cape Union Mart with a report for replacement, or refund.

Call Cape Union Mart this morning to their knowledge have not received anything not aware, this is after speaking to the courier again this morning who stated they have sent over the necessary documentation.

Poor customer experience no solution, poor communication process from Cape Union Mart end first and last time placing an order with them! I think getting my money back would be best I will spend it elsewhere.

A whole 8 days without comms from the supplier until I called ridiculous!