1 reviews | Active since Oct 2013
Horrific Service
<p>Absolutely Horrific service, with regards to having a Cape Union Mart Account, after 4 Failed attempts to find out what we have purchased on this account, and no one at the RCS Office can assist us, we have driven to a CUM outlet to find out what is going on, and to our disgust, not even the shop stewards can help us, only to phone RCS Accounts, to which the operator told us that she would send a detailed breakdown of what was paid and what was purchased, but to no surprise we received nothing, my Wife then having to phone another 4 times and still no joy, and when asked to speak to a Manager, we are told they are all busy in meetings and cannot help, huh! , so much for the consumer hey??, once our query is sorted out, whenever that will be, we will no longer do business at any of these outlets, if any thing just by principle, absolutely disgusting service.</p>
