mC
mirna C

1 reviews | Active since Sept 2018

14 Sept 2023, 13:39

HORRIBLE ONLINE PURCHASE

NO STAR WORTHIT!

Buy a voucher online "for convenience" ..... Biggest mistake, once again Cape Union doesn't deliver - to customer expectations. A gift voucher of R1000 purchase - an hour later and calls to customer care - and still NO VOUCHER! But THEY ARE QUICK TO TAKE THE MONEY OFF YOUR BANK.... The second time this has happened where an online order is just a big mess up!!!!!

0
Replies (4)
mC
mirna C's update14 Sept 2023, 16:17
Reviewer Update
STILL WAITING!!!!!!!!!
mC
mirna C's update15 Sept 2023, 06:25
Reviewer Update
Still waiting!
mC
mirna C's update19 Sept 2023, 09:07
Reviewer Update
Resolved.
Cape Union Mart
Cape Union Mart's reply23 Oct 2023, 07:34
Official
Good day Mirna 

Please accept our sincerest apologies for your experience.

Good to know that the matter has been resolved.

Kind Regards
Team Cape Union Mart