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wachida M

1 reviews | Active since Dec 2016

21 Dec 2016, 11:59

GREAT COMEBACK

<p>Earlier this week I wrote a review regarding the issues I was having with Cape Union Mart Walmer Park branch. I explained that I took in my TomTom watch and never received feedback from them regarding its issues and needed it for my holiday which was planned around the watch. A couple of hours after I wrote the review Jason, the manager called and listened to my experience to which he was extremely apologetic and sympathetic. </p> <p> </p> <p>He promised he would sort it out and I would have a watch to go on holiday with which is the actual reason I planned he specific holiday. </p> <p> </p> <p>Thank you for the help, improved communication and kept promises.</p> <p> </p> <p>It's very much appreciated </p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply21 Dec 2016, 12:36
Official

Good day Wachida,

Thank you so much for the wonderful feedback.

We are so happy we could have this sorted for you.

The Cape Union Mart Team