AC
Allen C

1 reviews | Active since Jun 2012

05 Jul 2015, 20:15

Great Attitude, service & friendliness

Visited the store this afternoon and it was such a good experience. Friendly staff that greeted you and my wife went to buy a gift voucher and I was browsing at the light weight jackets. the lady that served me was so patient and helpful. When I went to pay my wife was with me and the lady at the till asked if she can pack the jacket in a small bag which I agreed to. She then proceeded to fold the jacket into the MP3 pocket. I told my wife look at this. The lady said did you see how it was done to which my wife rep**** no. She asked if she would like to see and politely showed my wife. Whilst walking in the mall I remembered that my son who had come home the weekend from the Eastern Cape, said he needed to purchase a new travelling bag and we went back to the Cape Union Mart and had a look at bags. Here we met Tracy again who we spoke to earlier in the shop and was most helpful again. It is really a good experience to visit the store.

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Replies (1)
Cape Union Mart
Cape Union Mart's reply06 Jul 2015, 10:34
Official
Hello AllenC,

Thank you so much for this lovely feedback and for taking the time to compliment our staff and our brand. Its great to hear that you have had a good experience in our stores. We will definitely pass on the message to Tracy and her management.

Regards
The Cape Union Mart Team