1 reviews | Active since Mar 2009
Garmin watch battery exchange
I handed in my watch to have the flat battery exchanged two weeks ago. I have had my Garmin watch for 4 years now. My runs have been a pleasure with this watch. I look after my watch. Only to have to keep phoning to find out when it will be ready. Eventually today my husband collects \my\" watch. To discover my 1200 km's disappeared on my watch. Then discover it's not my watch at all. I had a specific thing on this watch. When we phone the store. The other watch is also not mine. I am so disgusted with your whole approach and service with my watch. I demand someone finds out where my watch it and gets it back to me. I am reporting this to Garmin as well. Surely as agents this is a poor reflection on an awesome product. "
Thank you so much for bringing this to our attention and we do apologise for your experience. We will investigate with the parties involved, including Garmin as they repair the watches. Once we have feedback we will be in touch with you to resolve this as soon as possible.
Regards
The Cape Union Mart Team
Thank you so much for bringing this to our attention and we do apologise for your experience. We will investigate with the parties involved, including Garmin as they repair the watches. Once we have feedback we will be in touch with you to resolve this as soon as possible.
Regards
The Cape Union Mart Team