****ed off

<p>I’m so ****ed with your service</p> <p> </p> <p>I have placed an order on the 3rd and delivery was to be done on the 6th, it happened that on the 6th when it was delivered I was off sick meaning that I was</p> <p>Not in the address that I have used when placing an order, I requested for the address to be changed and my order to be delivered where I was which is +- 7km away</p> <p>And your people refuse, indicating that the rather make delivery on Monday. Come Monday no one pitch and no call was made to me, I called Cape Union Mart</p> <p>And the lady said she will send a request for the parcel to be delivered on Tuesday, come Tuesday no one pitch. I called again on Wednesday and same story.</p> <p>Yesterday I called and speak to a lady by the name of “Kim”, she promised that the parcel will be sent today on the 13th before 12h00 as requested.</p> <p>Today is the 13th and is almost 12h00 nothing, I have spoken to people from RAM and they indicate that on their system it does not show that they have to make delivery today and again I spoke to Kim and she promise to get back to me and nothing…….. Still waiting. I don’t want the parcel anymore, please just refund me my money as you cannot keep your promises, I will buy somewhere else.</p> <p> </p>