Dishonest sales strategy, Terrible customer service, no response

<p>Terrible experience in store 9 April 2017 at the adventure centre canal walk. Clearly Cape Union Mart are trying to ******* their clients. Go to the rail seen below in the picture which has a big sale sign for R350 above both rails. Pick a cycle top off there, go to the checkout and they tell me R799? I ask to speak to some one as you can't advertise a price then try and charge something else as this is misleading. , sales girls call over the shift manager "Garth" as the store manager who is right by the side of me doesn't handle these types of issues? Continue upstairs to show Garth the issue, he explains that the cycle top I chose is 2017 model which is more and not on sale. I ask if it is in the wrong place and should be on a different rail, as this is misleading and doesn't seem right to which he replies no. It is the correct place. To my astonishment he then continued to tell me that all the pricing advertised on the supposed sale shelves have full price items in the same rack too, quite clearly this seems to be some kind of deception towards clients. After shouting and alarming the fact to many clients nearby to ask them what price they believed it would be i was then told to "stop creating a scene"<br />I can't wait to show this to the trading standards agency. I was eventually told that I would pay R350 rand for the garment., My experience of Cape Union has changed completely. Shocking.</p> <p> </p> <p>I posted this on facebook 9 April, received this response on 11 April.</p> <p>Cape Union Mart Hi Matt, our sincere apologies for this bad experience. Kindly inbox your details and one of our agents will be in touch.<br />LikeShow More Reactions · Reply · 11 April at 15:43</p> <p> </p> <p>I sent inbox message, rep**** on the post and still haven't heard anything since. I followed up wit new inbox messages and post on the 4th May. Still nothing</p> <p>Shocking</p>