GR
Grant R
1 reviews | Active since Dec 2019
11 Apr 2022, 08:04
Disgusting Customer Service
The lady sanitizing at the door was extremely rude, calling me with an attitude to remind me to sanitize, but I really forgot to sanitize but that attitude doesn't warrant that type of rude attitude. Extremely disappointing behaviour. It happened roundabout 16:00, 8 April 2022. Very disgusted
Helpful (0)
Replies (3)0
Replies (3)
Cape Union Mart's replyOfficial
11 Apr 2022, 13:12Hello Grant
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly forward us the name of the store in order to escalate this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly forward us the name of the store in order to escalate this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
Cape Union Mart's reply11 Apr 2022, 13:12
Official
Hello Grant
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly forward us the name of the store in order to escalate this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly forward us the name of the store in order to escalate this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
GR
Grant R's updateReviewer Update
11 Apr 2022, 19:00Hi
It happened at Corkwood Square Uitenhage.
It happened at Corkwood Square Uitenhage.
GR
Grant R's update11 Apr 2022, 19:00
Reviewer Update
Hi
It happened at Corkwood Square Uitenhage.
It happened at Corkwood Square Uitenhage.
Cape Union Mart's replyOfficial
12 Apr 2022, 16:26Thank you Grant Rayners
Cape Union Mart's reply12 Apr 2022, 16:26
Official
Thank you Grant Rayners