disgusted

To Whom It May Concern Good morning It is with great dissatisfaction and disgust that I am writing this mail. I am excluding platitudes as you it seems are not living up to your advertised business creed. I was introduced to Kway by my nephew, an ardent Kway client. I purchased 3 sets of Kway socks, one of which I am enclosing as an attachment. All my life I have bought high quality socks that last me decades as they are just that quality. your brand of socks and it seems to be hiking ones are faaaar removed from the quality mark. I purchased these 3 pairs at close intervals and they were at first impressive. Going on a year ago i noticed that I was getting an uncomfortable cold from the sole of my safety boot. To my irritation and disgust, your sock has shown signs of wear. One I threw away out of disgust and with the rest I decided no, I will write to you to express my utter irate disgust with the socks. I paid R99.00 for a set for heaven's sake, and now they are laying gathering dust, a waste of R300.00! I have decided not to purchase any Kway products. again. It is now an opportunity for you to show me how good your client services are and if there is even a vestige that I will consider even considering a purchase in your product. I trust that you will respond and that I don't have to use other resources open to me. I purchased 3 x set of socks and they all look as the one in the picture where I get dressed in my work dress area. This mail was penned in September last year (2022) and to date I have not been contacted. The 3 pairs of socks were handed in. Regards Allen Macdonald (***)