Delaying Tactics for Refunds

Cape union Consultant/Agent that I called on 20/08/2018 provided me with the worst services ever, her name is kylin, I wanted the Debit order that has went through after the account was settled to be refunded and they needed so many documents including copy of ID and my bank statement, yet they have all those documents in their records. This are delaying tactics

This is the worst retail store I have ever dealt with and this was my first purchase. I am going to cancel this account with immediate effect. Woolworths and TFG offers much better service than this store. I won't encourage anyone to open an account with this store because service is ridiculous.