1 reviews | Active since Jan 2016
Customers being **********
I have been eyeing a jacket at Cape Union Mart. I have an account but there is interest levied on the account so I thought i would "save up" to buy the jacket by depositing extra funds into my account. I have received my statement electronically but as I knew my account is in credit I didn't check it. My bad!! This month I had a bit of extra cash so I checked the account to see how close I am to getting my jacket - I am being charged R35.00 a month to hold a credit balance on the account!!! So a customer who is managing their account is being punished. If I had just put the jacket on the account I would have been charged less interest per month then this. If my account was at R0.00 there is no monthly charge. So over the last coupe of months I have "lost" money and am further away from getting the jacket!!! Well guess what Cape Union Mart - I am so annoyed I will now never buy this jacket from you. As there is no Cape Union Mart in the town where I live I had to spend the money on the account at Pick and Pay - so they got the sale and you lost it. Good practice you have there.....
Hi Gail Ziets,
Our sincere apologies for this bad experience, we will be in touch shortly.
The Cape Union Mart Team
Hi Gail Ziets,
Our sincere apologies for this bad experience, we will be in touch shortly.
The Cape Union Mart Team
