1 reviews | Active since Jun 2012
Customer Excellence
To whom this may concern,<br> <br> I am an avid customer of Cape Union Mart. I walked into the Clearwater store one Saturday morning looking for some camping and hiking e****ent. I was standing at the back-bag section and a gentleman by the name of Kyle approached me and enquired of me if I need any help. I acknowledged and he started supplying me with a plethora of information and examples of where to use what and the different applications thereof.<br> <br> Kyle's knowledge was extensive and unexhaustive for the duration I quizzed on him on various ideas I had and the gaps in my knowledge and application of the said equipment, he literally folded out on the floor and demonstrated. I volunteered to assist him in packing away the content but he inssisted it was not necessary and we continued onwards with our hiking/backpacking tour of the shop.<br> <br> Kyle gave sound advice that I appreciate and helped me understand the applicability of the various aspects of the equipment we covered.<br> <br> Kyle's product knowledge is impressive as well as his skill to relay information not only to his customers but to his fellow workers as well. <br> <br> Thanks A Million Kyle. You're an employee worth more than you are!!!
Thank you so much for forwarding this great feedback to us, we really do appreciate it. We will definitely inform the managers and the area managers of Kyles stellar service. Once again thank you and we hope to see you in store again really soon.
Regards
The Cape Union Mart Team
Best regards,
Thank you so much for forwarding this great feedback to us, we really do appreciate it. We will definitely inform the managers and the area managers of Kyles stellar service. Once again thank you and we hope to see you in store again really soon.
Regards
The Cape Union Mart Team
Best regards,
