CUM has no customer service at all - period

Customer Care:<br> They do not answer calls. They generally do not have voice mails. When there is a voicemail function they do not return calls/voice mails. They clearly do not care. I have to conclude they do not exist. Even escalations to a so called customer care manager turn out to be useless. I got one response and had a false glimpse of hope. Nothing happened. I chased it, still nothing happened and it lead to nothing. I escalated it to the CEO (or his PA rather) now as you guys fail me. So spare your generic response please and see what CEO does about it if anything. Never had such a bad experience with a so called customer service ever before.