BF
Barry F

1 reviews | Active since Oct 2023

31 Oct 2023, 17:59

Cape Union promises like pie crusts.

I was buying a headlight. The process took from 31/8/23 to 20/10/23 and is still not resolved. I had to phone customer service a total of 60 times, often requesting a call back but seldom getting any.i followed all instructions on the website both instructions from Cape Union and their recommended finance agents. I was promised a discount of R234.85 four timed but not given it.

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Replies (1)
Cape Union Mart
Cape Union Mart's reply05 Nov 2023, 13:41
Official
Good day Barry

Please accept our sincerest apologies for your experience.

Kind Regards
Team Cape Union Mart