SH
Sonja H
1 reviews | Active since Sept 2014
10 Mar 2022, 10:19
Cape Union Mart Tygervalley
Absolutely no client/customer service from Tygervalley Cape Union Mart. Looking for 2 specific items. Sales Team says no stock, have to wait for new stock to come in. Receiving boxes of goods weekly but can not guarantee that items would be in box. Requested staff to please put my name on list to order product. Poor service! Sent online message via Facebook. Also, same story - no stock available. With K-Way being such a huge name brand, surely they can manufacture 2 bodywarmers easily?
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Cape Union Mart's replyOfficial
11 Mar 2022, 11:49 Hi Sonja
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant department to assist,
Kind Regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant department to assist,
Kind Regards
Cape Union Mart Team
Cape Union Mart's reply11 Mar 2022, 11:49
Official
Hi Sonja
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant department to assist,
Kind Regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant department to assist,
Kind Regards
Cape Union Mart Team