Cape Union Mart *****ing Money & Telling Lies

Went to your Woodlands branch on a busy Sunday, 13 May 2018: 1. I swiped to pay for R3596.00. 2. The transaction went through successfully. 3. Terminal displayed remove card. 4. I removed my card as instructed. 5. The power in the shop tripped so we waited for the systems to restart. 6. I was then informed that the manager (Noeleen) has to cancel/abort the transaction?!? (Why could she not just search for the transaction and reprint?) I showed them the money was deducted from my account, but she still insisted that the transaction must be canceled and that I must pay AGAIN to get the clothes to which I was not comfortable. 7. I asked when the money will be reversed back into my account and was told within 30min. 8. 30min went by and you guessed it - no money! 9. So I went back to the store and asked a second time time when the money will be reversed into my account and now I was told in the morning today...yip, you guessed it again - no money. 10. So basically I have donated R3596.00 to Cape Union Mart???