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nadia L
1 reviews | Active since Mar 2015
10 Apr 2022, 17:56
Cape union mart quality
Bought myself some wool slippers Rare earth Tori
Soles are disintegrating and such bad quality
Took them to cape union mart and they will send them to the supplier
I mist wait 4 to 6 weeks
Paying a high price for 'quality' store products not always the case Im scared to but any expensive jackets ect from them again
Helpful (0)
Replies (4)0
Replies (4)
Cape Union Mart's replyOfficial
11 Apr 2022, 13:04Hello Nadia
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant departments , please forward us the name of the store to ***
Kind Regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant departments , please forward us the name of the store to ***
Kind Regards
Cape Union Mart Team
Cape Union Mart's reply11 Apr 2022, 13:04
Official
Hello Nadia
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant departments , please forward us the name of the store to ***
Kind Regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the relevant departments , please forward us the name of the store to ***
Kind Regards
Cape Union Mart Team
Cape Union Mart's replyOfficial
12 Apr 2022, 16:29Hello Nadia
'
Thank you for providing us with the information provided,
We will have a look into the matter urgently ,
The store whom assisted will contact you as well
Kind Regards
Cape Union Mart Team
'
Thank you for providing us with the information provided,
We will have a look into the matter urgently ,
The store whom assisted will contact you as well
Kind Regards
Cape Union Mart Team
Cape Union Mart's reply12 Apr 2022, 16:29
Official
Hello Nadia
'
Thank you for providing us with the information provided,
We will have a look into the matter urgently ,
The store whom assisted will contact you as well
Kind Regards
Cape Union Mart Team
'
Thank you for providing us with the information provided,
We will have a look into the matter urgently ,
The store whom assisted will contact you as well
Kind Regards
Cape Union Mart Team
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nadia L's updateReviewer Update
21 Apr 2022, 12:45Any feedback??????
nL
nadia L's update21 Apr 2022, 12:45
Reviewer Update
Any feedback??????
Cape Union Mart's replyOfficial
25 Apr 2022, 09:18Hello Nadia
Thank you for contacting us!
Please accept our sincerest apologies for the inconvenience
Kindly note we have escalated our matter to the relevant departments who will provide feedback regarding your repair,
Kind Regards
Cape Union Mart Team
Thank you for contacting us!
Please accept our sincerest apologies for the inconvenience
Kindly note we have escalated our matter to the relevant departments who will provide feedback regarding your repair,
Kind Regards
Cape Union Mart Team
Cape Union Mart's reply25 Apr 2022, 09:18
Official
Hello Nadia
Thank you for contacting us!
Please accept our sincerest apologies for the inconvenience
Kindly note we have escalated our matter to the relevant departments who will provide feedback regarding your repair,
Kind Regards
Cape Union Mart Team
Thank you for contacting us!
Please accept our sincerest apologies for the inconvenience
Kindly note we have escalated our matter to the relevant departments who will provide feedback regarding your repair,
Kind Regards
Cape Union Mart Team