Cape Union Mart Online store, no support!!

<p>I bought a pair of hiking boots from their online store....</p> <p>Order number: ********** 62</p> <p>WHen I recieved them, the boots were not a uniform colour, ie: one was light brown and the other dark brown...</p> <p>I sent them an email on Wednesday 27th July stating this, I got an automated reply that they would contact me within 24 hours...</p> <p>I mentioned that I am willing to take into any store to have it swopped out.</p> <p>I am still waiting on a reply...</p> <p>I phoned their Barrack street HO and was put through to their online dept, waited on the phone for more than 5 minutes.</p> <p>Their online helpdesk number: 0 ********** 29, just rings and rings and rings!!!</p> <p> </p>