Cape Union Mart Online Store is non existent

As a premium retailer, the service Cape Union Mart has provided on the online store is **********. I ordered winter clothes (all marked as essential) almost a month ago and apart from a few lousy emails saying it will take UP TO THREE WEEKS no clarity has been given as to the whereabouts of my order. If you are thinking of buying anything from their online store, be prepared to wait very long for your items - maybe purchase summer clothes now and you should get them in time for December holidays.