Cape Union Mart, Merrell and the supplier Medicus USELESS

I bought two sets of Merrell Bellot shoes in size 13, brown and black set. The black set had a issue with the sole coming apart within a year from buying it. I took it back to CUM, they sent it to their supplier/distributor Medicus who confirmed it was a fault on the shoe, but they don't have more in my size, so the gave me a gift card for the value which I was willing to accept. Now the brown set have a similar problem, but it is not under warranty anymore. I took it back to CUM Centurion Mall, where the store manager told me they no longer deal with faulty shoes and don't send them back to Medicus anymore as the process takes to long. So because their supplier Medicus is taking to long, they are no longer willing to assist me with faulty shoes. The manager suggested I take to shoe somewhere for repairs and pay for the repairs myself as it will only be around R80. Two out of two sets faulty and poor service from CUM. I'M DONE SUPPORTING CAPE UNION MART AND MERRELL!!!! Unfortunately I still have the voucher from the first faulty set, so I will have to support CUM one last time. Unhappy Customer