Cape union mart is useless

I put orders on the 29 june. Receive discount on my orders. No they dont want to give my orders or refund me before i give my bank statements. What kind of a company ask youre bank statements. They order numbers and payments was done. You are suppose to go check youre bank details. They stole all my money. Everytime i have to phone and wait long on my cellphone for answers. Then they told me the parcels its on its way and know they want my statements. People dont buy from this company. They are so useless. The people that work there dont have an idea what to say about the ****** money.