NM
Noli M
1 reviews | Active since Jan 2014
14 Sept 2015, 19:06
Cape Union Mart has ruined my credit record
Cape Union Mart has *********** personnel. They are such a big company to be employing inefficient and ineffective staff, their bad service has left nothing but a bad taste in my mouth. And because of their *********** personnel now our account has been handed over whereas when we wanted to settle it after 1 month of opening it, they redirected us to RSC. We have proof of payments and if this matter is not settled within the next 48hours I am taking it further and we will never support them again.
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Cape Union Mart's replyOfficial
15 Sept 2015, 10:24Hello listom,
We are so sorry to hear that you have had a negative experience with our store.
RCS is a third party credit provider, Cape Union Mart itself does not have access to the account information for safety and security reasons. However we will look into this query with RCS and ensure that we have this resolved as soon as possible. You will receive feedback regarding your account.
Once again our apologies that this has been a negative experience with us.
Kind regards
The Cape Union Mart Team
We are so sorry to hear that you have had a negative experience with our store.
RCS is a third party credit provider, Cape Union Mart itself does not have access to the account information for safety and security reasons. However we will look into this query with RCS and ensure that we have this resolved as soon as possible. You will receive feedback regarding your account.
Once again our apologies that this has been a negative experience with us.
Kind regards
The Cape Union Mart Team
Cape Union Mart's reply15 Sept 2015, 10:24
Official
Hello listom,
We are so sorry to hear that you have had a negative experience with our store.
RCS is a third party credit provider, Cape Union Mart itself does not have access to the account information for safety and security reasons. However we will look into this query with RCS and ensure that we have this resolved as soon as possible. You will receive feedback regarding your account.
Once again our apologies that this has been a negative experience with us.
Kind regards
The Cape Union Mart Team
We are so sorry to hear that you have had a negative experience with our store.
RCS is a third party credit provider, Cape Union Mart itself does not have access to the account information for safety and security reasons. However we will look into this query with RCS and ensure that we have this resolved as soon as possible. You will receive feedback regarding your account.
Once again our apologies that this has been a negative experience with us.
Kind regards
The Cape Union Mart Team