1 reviews | Active since Aug 2017
CAPE UNION MART and RCS are harassing me to pay an account I never used!
<p>As I write this I am appalled by the treatment I have received from Cape Union Mart. Last year April I went to the aformentioned store to purchase a jacket CASH. I paid for it but then was advised to open account by one of the sales people with promises that I would get reimbursed the discount for the jacket upon opening an account. After applying for the account, I was then told that I wouldn't get the discount since I had purchased the jacket in Cape Town, and was based in Johanneburg. I subsequently received an sms saying that my card was ready for collection. I never picked it up since I was not interested in having an account with Cape Union Mart any longer. A month or so from that I received a call from one of their agents saying that I owe the account R1299. I made it clear to the agent that I had never even used the account and he realised that someone else had used the account. I asked the agent to cancel the account and he took me through a process of canceling it. He assured me that it had been cancelled and that was that.</p> <p>Recently, I have been getting tons of calls from Cape Union Mart/RCS attorneys both threatening and harrassing me to pay arrears on this account I have never even used. I have told them repeatedly, much to my distress, that I canceled the account a year ago but they are adamant that they will take the matter further if I don't foot the bill. Now I have to pay for an account I have never even used. I am deeply pained by this harrassment. Even as I write this they keep on calling me.</p> <p> </p> <p>I URGE ANYONE WHO READS THIS TO STAY AS FAR AS THEY CAN FROM CAPE UNION MART AND RCS. THEY USE THEIR FANCY ATTORNEYS TO RIP PEOPLE OFF AND IT MUST STOP NOW! </p>
Good morning Lunga
Thank you for bringing this to our attention. We can assure you that we take this very seriously and will be in touch shortly to have this resolved for you.
Regards
The Cape Union Mart team
Good morning Lunga
Thank you for bringing this to our attention. We can assure you that we take this very seriously and will be in touch shortly to have this resolved for you.
Regards
The Cape Union Mart team
Good morning Lunga
Could you please provide us with another email address as our emails have received failure notifications.
Regards
The Cape Union Mart team
Good morning Lunga
Could you please provide us with another email address as our emails have received failure notifications.
Regards
The Cape Union Mart team
