CJvR
Chantelle Janse van Rensburg

1 reviews | Active since Jul 2016

29 Oct 2018, 13:30

Cape Union Mart

I would like to commend Lee Lakey in customer services (Cape Town), regarding my complaint. He was on the ball and followed all the necessary measures to ensure my relevant refund was paid, due to a Cape Union Mart website glitch.

Thank you kindly for your persistence, feedback and great service with this matter, and I hope that this will well noted by your management.

As well as a preventative measure to be put in place (IT) to prevent a reoccurance.

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply29 Oct 2018, 16:56
Official

Good day Chantelle1111,

Thank you for sharing your good experience with us, thus we pride our-self with quality service and products.

We will share your experience with the business and celebrate Lee for the excellent service.

Kind regards

Cape Union Mart