BILLING MISTAKES AND NO RESPONSE

After many e-mails and phone calls I have had no success in getting the matter resolved, which is quite serious to me, as it involves a lot of money. So I am turning to Hellopeter with the hopes of getting someone to assist me in resolving it.<br> <br> I have been struggling with the RCS - Cape Union Mart finance department since February, when one of my debit orders did not go through. Time and time again I was phoned and every time they told me that they would put a debit order through to get it up to date, but they never seemed to get it right, which resulted in extra fees to my account. Eventually I decided to pay the account off, as it was not worth having an account with Cape Union Mart anymore.<br> <br> Even when I deposited the settlement amount on 4 May, Cape Union Mart couldn't get it right and my costs keep on escalating. The amount of R3512.23 was never credited to my account. I have sent e-mails and made phone calls, to no avail. Instead, they keep on sending me e-mails and sms's that my account is in arrears.