1 reviews | Active since Feb 2013

07 Mar 2017, 11:47

Best Customer Care Department

<p>I just want to commend Sharon Paine for following up on a faulty product and the amazing care and attention I received from her. Sharon as well as Saadiqah Leeman and her team went above my expectations to correct the bad experience and offered to collect and deliver a better product to me. My only hope is that the labeling will actually be changed throughout the product range or that the item will continue to include the correct detail. Keep up the good client relations, other companies could learn a thing or two from these ladies on how to treat their customers best!</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply07 Mar 2017, 12:34
Official

Good day Genevieve,

Thank you for sharing your experience with us.

We have taken the liberty of sharing your kind words with Sharon and Saadiqah as well as management. They too appreciate your feedback.

Thank you once again for your compliment and appreciation.

Kind Regards,

The Cape Union Mart Team